Recruitment | CAUREQ

WANT TO WORK FOR US?

Candidates must meet specific requirements and will be evaluated at several levels before being hired. The organization has employees that are qualified to train new recruits and support them throughout their employment with us.

When hiring, open positions will be posted on the Emploi-Québec website.

Information

WHAT IS AN EMERGENCY CALL OPERATOR?

An emergency call operator answers the calls made to the emergency call centre, collects and verifies the information given by the caller that is required for the emergency response, evaluates the nature and urgency of calls, handles the call immediately in accordance with the established protocols, dispatches the required emergency responders, and assists the caller as needed, until the responders arrive on the scene.

Benefits

Our collective agreement establishes several benefits, including sick leave and holiday banks, and night shift and weekend bonuses.

The CAUREQ offers full-time and part-time positions with staff working 12-hour shifts, either the day shift, the evening shift, the night shift, or weekends.

Requirements

Exigence

High school diploma;

No criminal record;

Available for day, evening, night and weekend shifts;

Touch typing skills;

Being bilingual is an undeniable advantage.

Other Skills

Able to think quick and simultaneously carry out several tasks;

Able to communicate clearly and effectively;

Excellent listening skills and ability to interact with individuals;

Discretion and respect of confidentiality;

Able to adapt to different schedules;

High tolerance for stress;

Good judgment;

Empathy.

Apply Online?

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